Sept 18th 2024 // Vienna, Austria
Listening deeply is a powerful skill. Most people are surprised to learn how much their own inner voice and emotions distract them from truly hearing another person. This workshop teaches how to pay rapt attention. And it teaches when and why to do it.
Who is this workshop for?
This workshop is for people in roles that guide (across a team, divisions, an org, or a collective) the vision of supporting a broader variety of people.
This includes leaders, strategists, market researchers, market definers, and anyone involved in creating solutions (product, design, development, discovery, testing)
It includes people in official or unofficial roles.
It includes people who have years of experience, have gotten started, or have recently become interested in this area.
When it comes to the art of listening, research pioneer Indi Young's at the top of the game.
If you are a leader or team member, listening deeply is how you build relationships, giving other people the gift of feeling heard. By understanding people’s interior cognition, you can collaborate with less strife and misunderstanding.
Venue: tba (Vienna, Austria)
Date: Sept 18, 2024
What will you learn?
This workshop shows you how to build a thorough and accurate understanding of people’s interior cognition. You can use this understanding in a few ways:
Gap analysis between your solution features and people’s interior cognition, using a mental model diagram (skyline)
Capitalize upon gaps between yourself and your competitors, allowing your strategy to lead in new directions
help your organization develop strategies that support more thinking styles, even thinking styles judged as negative or wrong
people can feel heard, respected, and access new abilities to help them address their goal.
Product design strategy often seeks to change a person’s buying decisions or to manipulate a person’s behavior. Such a product-focused mindset has driven our organizations into a corner. Even when product design teams want to benefit a person, they discover how they’ve harmed them instead by not recognizing their thinking and approaches.
Luckily, organizations don’t function by rigid laws; business, education, government, and science are all based on people.
Deep listening lets your team understand what it couldn’t recognize before. The patterns and knowledge that result from deep listening are used to support someone in accomplishing their purpose in a way that matches their way of thinking better.
You can begin expanding your organization’s support for more and different perspectives—leading to better strategies, more inclusive products, and a broader human experience you could find no other way.
Listening deeply changes everything.
This workshop covers:
Building Awareness about why and when to listen deeply
Listening Session Techniques, including
Starting a Session
The Germinal Question
How a Session Flows
Pin to a Place & Time
Find the Roots
Ending a Session
Paying Rapt Attention After
About the speaker
None of this would matter if we didn't have the right person leading the way! That's why we're super excited to introduce you to the person who will be guiding you through this unique workshop. She'll be teaching you everything you need to know with her tailor-made content, and trust us — it's not going to be a snooze fest!
research pioneer, book author and coach with
30 years of experience
Wednesday, Sept 18